9winz KYC & AML Policy

The platform applies KYC and AML protocols to verify user identity, prevent fraudulent activities, and combat financial crimes. These security measures provide the following guarantees:

• Fair play conditions for all participants
• Protection of user accounts and personal data
• Transparency in all platform operations and transactions
• Compliance with applicable regulatory requirements and reporting obligations
• Prevention of unauthorised access and account manipulation
• Safeguarding funds through transaction monitoring

Every new user must complete identity verification before accessing full platform services. The platform may request the following categories of documents during the ID verification process:

• Government-issued photo identification (passport, driving licence, or voter ID card)
• Proof of residential address dated within the last three months
• Confirmation of payment method ownership through bank statements or card documentation
• Additional supporting documents for enhanced due diligence when required
• Photographic proof showing the account holder with their identification document

The platform implements comprehensive controls to prevent money laundering, terrorist financing, and other illegal activities. These security measures include:

• Continuous transaction monitoring to detect unusual patterns or suspicious activity
• Automated detection rules that flag high-risk behaviour and irregular transfers
• Enhanced due diligence procedures applied to high-value transactions and high-risk events
• Manual reviews of large or unusual fund movements by dedicated compliance teams
• Risk scoring systems that assess user behaviour against established parameters
• Screening processes to identify politically exposed persons (PEPs) and sanctioned entities
• Reporting obligations fulfilled to competent authorities when suspicious activity is identified

The platform enforces strict restrictions to support KYC and AML compliance and maintain account protection. The following actions are prohibited:

• Creating or operating multiple accounts under different identities
• Submitting forged, altered, or stolen documents during document submission
• Attempting to launder funds or engage in other financial crimes
• Manipulating platform systems, games, or betting mechanisms
• Sharing, selling, or transferring account access to third parties
• Using payment instruments registered to other individuals or entities
• Misrepresenting identity, location, or any personal data provided to the platform

Violations of KYC or AML requirements trigger enforcement actions to protect user safety and platform integrity. Measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings derived from prohibited conduct, and reporting to competent authorities where applicable under regulatory requirements.

Users bear responsibility for providing accurate and current personal data during registration and identity check procedures. Account holders must complete all verification steps within the timeframes specified by the platform and respond promptly to requests for additional documentation. Users may only utilise payment methods registered in their own name and must immediately report any suspicious activity or unauthorised account access to the support team. Maintaining updated contact information and residential addresses ensures compliance with ongoing security measures and transaction monitoring requirements.

The platform upholds fair play and transparency principles to protect all users and maintain a secure gaming environment. These commitments support responsible gaming practices and user safety:

• Adherence to KYC and AML standards in accordance with applicable regulatory requirements
• Confidentiality and protection of personal data through secure storage and processing systems
• Ongoing transaction monitoring to identify and address suspicious activity promptly
• Prevention of manipulation, collusion, and unfair behaviour that compromises platform integrity
• Dedicated support services available to assist users on safety and security matters
• Shared responsibility between the platform and account holders to maintain compliance
• Equal conditions and treatment for all users regardless of wagering volume or account status